Angelieca Casilla WILLIAMS
72 Coralita Road Quartier D'Orléans
Summary
Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.
Overview
10
10
years of professional experience
Work History
Room Attendant/Supervisor
Pro and Sparkle Company
Royal Palm Hotel
12.2020 - 05.2024
- Cleaned and sanitized guest rooms, ensuring high standards of hygiene and presentation.
- Reported maintenance issues and defects to ensure timely repairs and enhance guest satisfaction.
- Assisted in training new staff members on cleaning protocols and safety procedures.
- Increased guest satisfaction, promptly responded to requests for extra towels, pillows, and other amenities.
- Sorted, laundered and put away various laundry items.
- Communicated effectively with front desk staff regarding room status, facilitating timely check-ins for guests.
- Enhanced room readiness for new guests, meticulously cleaned and prepared rooms including bed making and bathroom sanitization.
Room Cleaner
Caribbean Hotel
Front Street Philipsburg
03.2016 - 03.2020
- Developed and implemented improved cleaning schedules to enhance workflow efficiency.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Room Attendant
Spic and Span Company
Bush Road Sint Maarten
03.2014 - 01.2016
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Maintained high levels of cleanliness, regularly vacuumed floors, dusted furniture, and cleaned windows.
- Ensured safety and hygiene by replacing used towels and linens with fresh ones.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
Education
No Degree - Hospitality Management
Pembroke Hall High School
Duhaney Park Kingston JamaicaSkills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room preparation
- Professional appearance
- Room inspection
- Guest request response
- Professional and courteous
DECLARATION OF CONDUCT
- Surname: WILLIAMS CASILLA
- Given Name: Angelieca Casilla
- Date of birth: March 18, 1986
- Country of birth: Jamaica
- Angelieca Casilla WILLIAMS CASILLA has requested a Certificate of Good Conduct for the below mentioned purpose and for the interest of the below mentioned party concerned:
- Purpose: Residency Purposes
- A judicial background check on the behavior of the abovementioned person has been conducted. This background check is based on the specific screening profile.
- In view of the risk for society in relation to the purpose for which the certificate is requested and considering the interest of the abovementioned person, no objections against this person have resulted from this investigation.
- I hereby issue the Certificate of Good Conduct, pursuant to article 16 of the National ordinance on the judicial documentation and on the certificates of good conduct.
- Sint Maarten
- December 16, 2024
- Hon. Lyndon Lewis
- Minister of Justice
- Certificate of good conduct
- A judicial background check on the behaviour of the person mentioned in this certificate has been conducted. The Minister of Justice of Sint Maarten declares that, in view of the risk for society in relation to the purpose for which the certificate is requested and considering the interest of the person, no objections against this person have resulted from this judicial background check. The Minister of Justice hereby issues the Certificate of Good Conduct, pursuant to article 16 of the National ordinance on the judicial documentation and on the certificates of good conduct
Timeline
Room Attendant/Supervisor
Pro and Sparkle Company
12.2020 - 05.2024
Room Cleaner
Caribbean Hotel
03.2016 - 03.2020
Room Attendant
Spic and Span Company
03.2014 - 01.2016
No Degree - Hospitality Management
Pembroke Hall High School