Daniella Maccow

Sorted and organized files, spreadsheets and reports.
Answered incoming telephone calls, took down messages and provided information.

Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Educated customers on promotions to enhance sales.
• Increased sales by offering advice on purchases and promoting additional products.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked during service hours to increase efficiency while working tables.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Sorted and organized materials such as physical files, tracking spreadsheets and reports.
• Answered incoming telephone calls, took down messages and provided information.
• Reported back to instructor to receive day-to-day tasks and responsibilities.

• Encouraged customers to find accessories and other upsell items to complete ensembles.
• Pressed and folded items upon arrival in store to increase visual appeal.
• Helped customers select attractive, figure-flattering clothing items.
• Created inviting environment for customers by maintaining store organization and cleanliness.