Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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JHANNYBEL MILIANO

Philipsburg

Summary

Experienced Spa Manager with a proven track record of success at Beautique NV for the past five years. Implemented a robust business structure and effectively led a team of four, which has since expanded to ten. Recognized for flexibility, dedication, and strong work ethic, driven to achieve outstanding results in all endeavors.

Overview

12
12
years of professional experience

Work History

Spa Manager

Beautique NV
08.2019 - Current
  • Oversee daily operations such as scheduling, phone calls and ensure exceptional customer service in the spa
  • Creating and managing budgets
  • Creating contracts, reports, job letters and all administration duties
  • Creating and maintaining an efficient inventory system
  • Monitor and evaluate staff performance
  • Train and motivate staff

Bank Teller/ Assistant Head Teller

RBC Royal bank NV
05.2015 - 07.2019
  • Provide account services to customers such as cash deposits, withdrawals, bill payments, transfers and wire transfers
  • Sell bank products to client based on their needs
  • Provide financial advice to clients
  • Balance cash at the end of day and perform administrative work based on compliance
  • Perform senior bank teller duties such as: service/replenish ATM, balance vault and vault administrative duties

Airline customer service agent

Halley Aviation Services
04.2014 - 05.2015
  • Greeting and checking in passengers
  • Responsible for overall flight gate operations
  • Perform end of day flight administration which includes balancing of daily cash transactions, preparing flight paperwork for the following day and closing flights at the end of day

Card dealer

Atlantis World Casino
11.2013 - 03.2014
  • Handled 3 table games, including blackjack, Caribbean poker and roulette
  • Maintained a fast game pace by handling chips, cards, money and gaming equipment efficiently
  • Created an enjoyable atmosphere for players by engaging them in conversation

Front Office Receptionist

Princess Juliana International Airport
05.2013 - 08.2013
  • Grant access passes for restricted areas
  • Received and routed temporary airport staff members to corresponding department

Cashier

Sunny Food Supermarket
12.2012 - 05.2013
  • Handled cash, credit and debit cards and personal checks and made the correct change in payment transactions
  • Greeted customers kindly

Education

Associate of Arts - Business Management

Univeristy of St. Maarten
Philipsburg

High School Diploma -

St.Maarten Academy
Cul de Sac
01.2013

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • QuickBooks
  • Excellent written and communication skills
  • Leadership
  • Interpersonal communication
  • Delegation
  • Project management
  • Conflict resolution
  • Team building
  • Able to operate under pressure
  • Loyal and discreet
  • Multi-tasking and time management
  • Organization

Hobbies and Interests

  • Volunteer work
  • Reading
  • Travel
  • Fitness

Timeline

Spa Manager

Beautique NV
08.2019 - Current

Bank Teller/ Assistant Head Teller

RBC Royal bank NV
05.2015 - 07.2019

Airline customer service agent

Halley Aviation Services
04.2014 - 05.2015

Card dealer

Atlantis World Casino
11.2013 - 03.2014

Front Office Receptionist

Princess Juliana International Airport
05.2013 - 08.2013

Cashier

Sunny Food Supermarket
12.2012 - 05.2013

Associate of Arts - Business Management

Univeristy of St. Maarten

High School Diploma -

St.Maarten Academy
JHANNYBEL MILIANO