JHANNYBEL MILIANO
Philipsburg
Summary
Experienced Spa Manager with a proven track record of success at Beautique NV for the past five years. Implemented a robust business structure and effectively led a team of four, which has since expanded to ten. Recognized for flexibility, dedication, and strong work ethic, driven to achieve outstanding results in all endeavors.
Overview
12
12
years of professional experience
Work History
Spa Manager
Beautique NV
08.2019 - Current
- Oversee daily operations such as scheduling, phone calls and ensure exceptional customer service in the spa
- Creating and managing budgets
- Creating contracts, reports, job letters and all administration duties
- Creating and maintaining an efficient inventory system
- Monitor and evaluate staff performance
- Train and motivate staff
Bank Teller/ Assistant Head Teller
RBC Royal bank NV
05.2015 - 07.2019
- Provide account services to customers such as cash deposits, withdrawals, bill payments, transfers and wire transfers
- Sell bank products to client based on their needs
- Provide financial advice to clients
- Balance cash at the end of day and perform administrative work based on compliance
- Perform senior bank teller duties such as: service/replenish ATM, balance vault and vault administrative duties
Airline customer service agent
Halley Aviation Services
04.2014 - 05.2015
- Greeting and checking in passengers
- Responsible for overall flight gate operations
- Perform end of day flight administration which includes balancing of daily cash transactions, preparing flight paperwork for the following day and closing flights at the end of day
Card dealer
Atlantis World Casino
11.2013 - 03.2014
- Handled 3 table games, including blackjack, Caribbean poker and roulette
- Maintained a fast game pace by handling chips, cards, money and gaming equipment efficiently
- Created an enjoyable atmosphere for players by engaging them in conversation
Front Office Receptionist
Princess Juliana International Airport
05.2013 - 08.2013
- Grant access passes for restricted areas
- Received and routed temporary airport staff members to corresponding department
Cashier
Sunny Food Supermarket
12.2012 - 05.2013
- Handled cash, credit and debit cards and personal checks and made the correct change in payment transactions
- Greeted customers kindly
Education
Associate of Arts - Business Management
Univeristy of St. Maarten
PhilipsburgHigh School Diploma -
St.Maarten Academy
Cul de Sac01.2013
Skills
- Microsoft Word
- Excel
- PowerPoint
- QuickBooks
- Excellent written and communication skills
- Leadership
- Interpersonal communication
- Delegation
- Project management
- Conflict resolution
- Team building
- Able to operate under pressure
- Loyal and discreet
- Multi-tasking and time management
- Organization
Hobbies and Interests
- Volunteer work
- Reading
- Travel
- Fitness
Timeline
Spa Manager
Beautique NV
08.2019 - Current
Bank Teller/ Assistant Head Teller
RBC Royal bank NV
05.2015 - 07.2019
Airline customer service agent
Halley Aviation Services
04.2014 - 05.2015
Card dealer
Atlantis World Casino
11.2013 - 03.2014
Front Office Receptionist
Princess Juliana International Airport
05.2013 - 08.2013
Cashier
Sunny Food Supermarket
12.2012 - 05.2013
Associate of Arts - Business Management
Univeristy of St. Maarten
High School Diploma -
St.Maarten Academy