Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Arrindell

14 Rue Chirurgien Sandy Ground

Summary

A highly enthusiastic customer service professional with over 6 years of experience. My exceptional work ethic,

communication skills, my drive, dedication, ability to learn fast, problem solver, team player, change agent will all be utilized in providing the service required at an extremely high level.

Overview

11
11
years of professional experience

Work History

Wheelchair Agent Supervisor

Connor Wheelchair Service
02.2014 - Current

Providing a prompt and efficient service to airline clients and their passengers by performing the following duties:

  • Gain a mastery of Flight procedures and protocols for safety and cleanliness
  • Ensure that each of our wheelchair client's ill or infirmed always felt special and comfortable in our care.
  • Accompanying clients to the ambulance and hospital, and comforting them along the way.
  • When lifting ill clients ask questions, read the medical chart sent to us and handle clients carefully to avoid pain and discomfort.
  • Set schedules to ensure adequate coverage of all work areas
  • Communicate regularly with the Station Management and customer carrier about staffing, scheduling, and procedures
  • Assist in training new employees
  • Monitor workers to ensure safe working environment and verify that Flight regulations are followed
  • Able to supervise workers, ensure all staff members clock in and out, and monitor compliance with company rules and policies
  • Coach, Counsel and Participate in Disciplining hourly employees
  • Exceed the flights customer service and safety standards

Education

PBL - Hospitality

Sundial School
Middle School In Philipsburg, Sint Maarten
07.2013

Skills

  • Disability Awareness
  • Safety awareness
  • Teamwork and Collaboration
  • Problem-Solving
  • Adaptability and Flexibility
  • First Aid care

Timeline

Wheelchair Agent Supervisor

Connor Wheelchair Service
02.2014 - Current

PBL - Hospitality

Sundial School
Kevin Arrindell