Kirankumar Sidhwani
Sidhwani
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Calvin Klein
02.2019 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Manage, organize, plan and supervise every operation related to the stores.
- Promote pride and empathy among the staff member towards the brand.
- On a daily basis promote positive energy among the staff members, always taking into consideration the brand’s core values, responsibilities inside the store and pride regarding the brand and company.
- Supervise and grade, on a daily or permanent basis, each staff member’s sales and tasks, related to the store and brand.
- Steward the proper use of personnel’s uniform, during their working-hours; always following the brand’s standards.
- Responsible for the proper use and registration information and data on the company’s system.
- Promote sales increase.
- Supervise and maintain the proper state of the store’s stock.
- Responsible for the proper and excellent presentation of the merchandise that will be presented in the store.
- Always steward the proper physical presentation of each staff member, during their shifts; as well as their hygienic presentation (regarding their uniforms as well).
- Maintain high hygiene standards among staff members and the store.
- Assist on the proper financial verification and closure of the cash flow
- Elaborate, verify or delegate the responsibility of the store’s Financial Statement (daily basis).
Store Manager
Super Plaza
04.2006 - 08.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Education
B.Com - Commerce
HR College
Mumbai,India03.2006
Skills
- Sales Expertise
- Product and Service Sales
- Time Management
- Sales and Marketing
- Customer Service
- Staff Management
- Employee Scheduling
- POS Systems Operations
- Goals and Performance
- Store Opening and Closing
- Sales Growth
- Inventory Counting
- Coaching and Mentoring
- Customer Relations
Hobbies
Travelling and Exploring
Playing and Watching Cricket
Languages
Hindi
Native language
English
Proficient
C2
Spanish
Intermediate
B1
Sindhi
Intermediate
B1
Timeline
Assistant Store Manager
Calvin Klein
02.2019 - Current
Store Manager
Super Plaza
04.2006 - 08.2018
B.Com - Commerce
HR College
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