LILIAN M. HENRY
Philipsburg
Summary
Dedicated Administrative Assistant skilled in providing exceptional support within professional environments. Achieved organizational efficiency through strong organizational skills and adaptability to diverse procedures. Contributed to team success by delivering excellent customer service and effectively managing payment processing and sales.
Overview
12
12
years of post-secondary education
10
10
years of professional experience
Work History
Cashier
Tropicana Casino
04.2024 - 04.2026
- Processed customer transactions efficiently at a busy casino checkout.
- Maintained an accurate cash drawer and balanced cash registers daily.
- Collected cash from the machine to ensure accurate funds.
- Documented the machine number and cash amount for record-keeping.
- Every hour make sure our balance is not short
- Issued bingo game tickets to customers to facilitate gameplay.
- Assisted customers with inquiries and provided exceptional services
- Trained new cashiers on procedures, systems, and customer service best practices.
Cashier/ Salesperson
Kooyman
12.2023 - 06.2024
- Operated cash register efficiently and accurately, processing payments by cash, check, credit card, gift card, or automatic debit to ensure seamless customer transactions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register and processed customer transactions efficiently.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer payments to ensure accurate transactions. Provided accurate change.
- Provided a friendly greeting to customers to enhance their shopping experience, and answered any questions they had about the store's products and services.
- Assisted customers in locating specific products on shelves, answered questions, and offered product advice.
General Assistant Clerk
Vair Consultants
06.2023 - 12.2023
- Implemented office procedures, enhancing workflow efficiency across the team.
- Managed documentation, ensuring accuracy of reports and files to support operational integrity.
- Recorded sales receipts in QuickBooks to maintain accurate financial records. in QuickBooks to maintain financial accuracy.
- Assisted clients by answering phone calls and addressing their inquiries. to provide information and support to clients.
Cashier/ Head Cashier Asst.
Coliseum Casino
08.2022 - 01.2023
- Processed customer transactions efficiently at Coliseum Casino cashier stations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash, credit, and chip transactions with precision at cashier stations.
- Balanced cash drawers regularly to maintain financial integrity. ensure every hour the cash is accurate.
- Performed hourly balancing of cash drawers to uphold cash accuracy.
- Collected payments and issued accurate change to customers.
Cashier
Rouge Et Noir Casino
12.2019 - 06.2020
- Processed customer transactions at busy casino checkout, ensuring quick service and customer satisfaction.
- Maintained accurate cash drawer and balanced cash registers daily, contributing to financial integrity.
- Trained new cashiers on procedures, systems, and customer service best practices.
- Executed daily recovery tasks to keep areas clean and organized, and to support operational efficiency.
- Followed company security procedures for handling large sums of money.
Office Manager Assistants/ Cashier
Kooyman Megastore
10.2017 - 06.2019
- Oversaw daily office operations to maintain efficient workflow and support team productivity.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed, scheduled and coordinated office functions and activities for employees.
- Monitored invoices and payments for accuracy, ensuring reliable accounts receivable and payable information.
- Implemented filing systems to organize documents effectively.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Developed spreadsheets in Excel to track data on vacation requests and sick days, streamlining employee attendance management.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
Secretary
St.Martin of Tours Parish
11.2015 - 12.2016
- Scheduled meetings and events at the parish community center and for the priest, ensuring efficient use of time and resources.
- Coordinated logistics for special events, overseeing setup and volunteer communication to enhance event execution.
- Answered phone calls and responded to inquiries from community members promptly.
- Handled correspondence and managed appointment calendars for clergy, facilitating effective communication and scheduling.
- Documented mass intentions for the week, ensuring accurate record-keeping for parish services.
- Processed baptism requests and researched baptism dates to maintain accurate parish records.
Education
Secretarial
SBO/ N.I.P.A
Cay hill 09.2011 - 01.2014
P.K.L. Economy business (Administration)
St.Maarten Academy P.S.V.E
Ebenezer 08.2007 - 01.2011
Primary
St.Joseph primary School
Philipsburg 08.2001 - 06.2007
Skills
- Transaction processing
- Cash handling
- Point of sale systems
- Transaction accuracy
- Cash management
- Team collaboration
- Financial record-keeping
- Customer service
- Computer literacy
- Inventory management
- Team collaboration
- Financial record-keeping
AWARDS AND ACKNOWLEDGEMENTS
Answer and direct phone calls, Work good with Quickbooks, Filing, Microsoft Office, Word, Excel and Teams, Cover the reception desk when required, Handle cash, crest and check transactions with customers, Multitask, Count money in cash drawer at the beginning and end of the shifts, Customer service, Flexibility, Team work, Microsoft office skills, Strong communication both written and verbal, Friendliness, Punctuality
Timeline
Cashier
Tropicana Casino
04.2024 - 04.2026
Cashier/ Salesperson
Kooyman
12.2023 - 06.2024
General Assistant Clerk
Vair Consultants
06.2023 - 12.2023
Cashier/ Head Cashier Asst.
Coliseum Casino
08.2022 - 01.2023
Cashier
Rouge Et Noir Casino
12.2019 - 06.2020
Office Manager Assistants/ Cashier
Kooyman Megastore
10.2017 - 06.2019
Secretary
St.Martin of Tours Parish
11.2015 - 12.2016
Secretarial
SBO/ N.I.P.A
09.2011 - 01.2014
P.K.L. Economy business (Administration)
St.Maarten Academy P.S.V.E
08.2007 - 01.2011
Primary
St.Joseph primary School
08.2001 - 06.2007