Malaika Brown
St. Peters, Marigot Hill Rd #41
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Medewerker Heffingen-Tax Inspectorate
Ministry Of Finance
04.2019 - Current
- Bezwaar- handling protest assessments for LB, AOV/AWW, AVBZ and TOT taxes
- Aangifte- inserting tax types declaration for businesses
- Loonvermindering- yearly reduction
- Register companies for online filing
- Winst-Belasting- Profit tax
- Assisting collection officers with assessments and auctions.
- Communicating with clients in person, by email and over the phone
- Compliance letter for companies/ Letter of good standing
- Corresponds with SZV pertaining to AOV/AWW payments and assessments
- Assist front office
Public Assistant During Covid Lock Down
Government of Sint Maarten
04.2020 - 05.2020
- Assist the public with registering for social assistance
- Entering data Information
- Make sure person with a newborn, hypertension and diabetic got assistance right away
- Worked with the police force as they also had emergency calls
- Kept in contact with the chief of police pertaining to waivers
Front Desk Receptionist and Night Auditor
Americ Inn of Crookston
04.2018 - 12.2018
- Welcoming guests on their arrival, and making reservations.
- Collecting payment
- Explaining hotel policy
- Handling customer emergencies
- Solving complaints
- Daily financial report
Diversity Office Assistant
University of Minnesota Crookston
02.2018 - 12.2018
- Assist in organizing and attending events, activities, presentations and community work.
- Create documents for publications and public relations of diversity events.
- Assist with selection and purchase of supplies, materials, note taking, filing and recording.
- Occasional travel for culture events, training and activities.
- Support student clubs, email and phone contact with campus and community.
Customer Service Representative
Royal Bank of Canada
05.2017 - 08.2017
- Handle issues customers have such as unexpected bank fees, transactions, and errors with ATM or credit cards
- Provide information of banking products, setting up new accounts
- Assisting loan officers providing customers with their loan status
- Wire transfer, ATM and mobile banking for self-service opportunities
Customer Service Representative
Eutel N.V.
07.2015 - 10.2015
- Customer Service-dealt directly with customers by telephone, electronically, or in person
- Responded promptly to customer inquiries
- Managed accounts
- Acted as Cashier, Administrative
- Provided feedback on the efficiency of the customer service process
Education
Masters Accountancy -
Carlson School of Management
06.2025
Bachelor of Science in Business Management -
University of Minnesota Crookston
01.2021
Bachelor of Science Minor in Finance -
University of Minnesota Crookston
01.2021
Bachelors of Science Minor in Accounting -
University of Minnesota Crookston
01.2021
Associates of Applied Science-Office Management -
Indian Hills Community College
01.2017
Associates of Applied Science-Office Assistant -
Indian Hills Community College
01.2017
Mavo in Administration -
Gwendolyn Van Putten School
01.2012
Skills
- Excellent Communication, verbal and written Able to make effective decisions
- Interpersonal awareness
- Data Analyst
- MS Office
- Goal Oriented
Knowledge And Proficiencies
- Goal-oriented
- Communication skills—verbal and written
- Managing Information Effectively
- Able to make effective decisions
- Self-Confidence
- Interpersonal awareness
- Strong Work Ethic
- Resilient
Timeline
Public Assistant During Covid Lock Down
Government of Sint Maarten
04.2020 - 05.2020
Medewerker Heffingen-Tax Inspectorate
Ministry Of Finance
04.2019 - Current
Front Desk Receptionist and Night Auditor
Americ Inn of Crookston
04.2018 - 12.2018
Diversity Office Assistant
University of Minnesota Crookston
02.2018 - 12.2018
Customer Service Representative
Royal Bank of Canada
05.2017 - 08.2017
Customer Service Representative
Eutel N.V.
07.2015 - 10.2015
Masters Accountancy -
Carlson School of Management
Bachelor of Science in Business Management -
University of Minnesota Crookston
Bachelor of Science Minor in Finance -
University of Minnesota Crookston
Bachelors of Science Minor in Accounting -
University of Minnesota Crookston
Associates of Applied Science-Office Management -
Indian Hills Community College
Associates of Applied Science-Office Assistant -
Indian Hills Community College
Mavo in Administration -
Gwendolyn Van Putten School
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