Nicole Pantophlet
Philipsburg, Sint Maarten
Summary
. Knowledgeable Certified Medical Assistant with exceptional background over 8+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
Work History
Dermatologist's Assistant
Maasstadziekenhuis
Rotterdam, Netherlands
01.2023 - 11.2023
- Prepared examination rooms with necessary instruments and supplies for each patient visit.
- Performed routine follow up calls to check on a patient's progress after a procedure or treatment has been completed.
- Performed minor surgeries such as biopsies and cryosurgery under the supervision of the dermatologist.
- Cleaned and maintained medical equipment following procedures and standards.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
Surgical Doctor's Assistant for
Maasstadziekenhuis
Rotterdam, Netherlands
03.2020 - 12.2022
- Answered phones, took messages, and responded to inquiries from patients and staff members.
- Assisted physicians with examinations and procedures.
- Provided patient care by taking vital signs and medical histories.
- Prepared patients for examination by obtaining information about their medical history and reason for visit.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Assisted surgeons in variety of minor and major surgical procedures.
- Handled general office duties to support administrative staff during peak hours.
- Assisted in the training of new Doctor's Assistants in the performance of their duties.
Phlebotomist
Sint Maarten Labratory Services
Philpsburg, Sint Maarten
10.2015 - 11.2019
- Performed venipuncture and other blood collection procedures according to established standards.
- Followed all safety protocols when handling hazardous materials.
- Maintained a clean, safe, and organized work environment.
- Transported specimens following established protocol for temperature and light.
- Processed client payments and collected appropriate billing information.
- Labeled blood vials with critical information like time of collection, date and patient name.
Education
MBO 4 - Medical Assisting
ROC Midden Nederland
Utrecht, Netherlands06-2014
High School Diploma -
Milton Peters College
PhilpsburgMaasstadziekenhuisMaasstadziekenhuisLaboratoryMaartMaartenSint Maarten08-2010
Skills
- Adaptable
- Clinical Skills
- Quick Leaner
- Patient Friendly
- Compassionate Care
Languages
English
First Language
Dutch
Proficient (C2)
C2
References
References available upon request.
Timeline
Dermatologist's Assistant
Maasstadziekenhuis
01.2023 - 11.2023
Surgical Doctor's Assistant for
Maasstadziekenhuis
03.2020 - 12.2022
Phlebotomist
Sint Maarten Labratory Services
10.2015 - 11.2019
MBO 4 - Medical Assisting
ROC Midden Nederland
High School Diploma -
Milton Peters College
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