As a dedicated and detail-oriented professional with diverse experience in the hospitality industry, I bring a strong background in customer service, event coordination, and bar management. I have worked at renowned establishments, including Sonesta Maho Resorts, where I assisted with large-scale event setups, and Cabana Restaurant, where I crafted skills as a waiter and bartender, delivering exceptional guest experiences. At The Lazy Lizard Bar & Restaurant, further developed professional waiting and bartending expertise while gaining valuable insights into restaurant operations under the mentorship of the owner.
In my current role at Pollos Hermanos, I took on the responsibility of understanding customer feedback and oversaw different promotional concept that My adaptability, quick learning ability, and excellent communication skills have earned positive reviews from guests, including mentions on TripAdvisor.
I am currently attending the University of St. Maarten, where I am continuously building knowledge in business management. I thrive in fast-paced environments and am committed to contributing to a dynamic team, always focused on delivering top-tier service in upscale settings.
Co-operative team member
Strong verbal communication
Outstanding interpersonal skills
Multi-lingual
Food Handlers certified
Quick learner
Confident
Payment processing
Beverage preparation
I have a strong appreciation for dining experiences and regularly explore various restaurants to understand different service styles and industry trends. This really is a passion pf mine and for hospitality helps me better appreciate the nuances of customer service, enabling me to provide exceptional service and contribute to creating memorable guest experiences.